Coaching for Performance around the World

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Published: Monday, 18 August 2014 00:00

Rachel Blackburn delivered her first webinar for the Open University Business School for delegates from around the world.

The session covered coaching for performance compared to other types of coaching, as well as how to do it effectively and achieve measurable results.

Please follow this link to experience the webinar: https://openevents.webex.com/openevents/lsr.php?RCID=2e12ad1de31f8e2c44cb6d649bcb7a05

ABC Taxis' 20th Anniversary Celebrations!

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Published: Monday, 18 August 2014 00:00

Congratulations to one of our long standing clients, ABC Taxis, on achieving their 20th anniversary. A number of the US2U Consulting team have supported ABC Taxis' business growth during the last 5 years and look forward to their continued success as the number one taxi firm in Norwich!

Rachel Blackburn is pictured with Simon Callender, Paul Walker and Dave Hall, Directors of ABC Taxis.

Rachel Blackburn Conducts Norwich For Jobs Talk

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Published: Friday, 18 July 2014 00:00

Following the positive news that unemployment figures are continuing to fall in Norfolk, with the claimant count for the previous month dropping by 320, US2U Consulting continues to support young people in the region into employment. As part of this, Rachel Blackburn spoke at the Norwich For Jobs 'Monday Support Club' held at the Department for Work and Pensions Norwich office on Monday 17 July.

The Monday Support Club is made up of young people aged 18-24 who are currently receiving benefits, but who have various mental health difficulties which are preventing them from moving forward.

When speaking about her journey prior to starting US2U Consulting, Rachel used the 'Glass Half Full' analogy to stress the importance of positivity and constant reflection. By referring to US2U Consulting's Newest Recruit Lee Casey, Rachel was able to demonstrate her work as part of the New Anglia Local Enterprise Partnership Youth Pledge Marque, and also went on to discuss the importance of goal setting and having confidence.

"This morning was a great opportunity for the attendees of the Monday Support Club to really develop their confidence moving forward. It was great to see so many people get involved in the discussions and I am confident that the practical take home messages Rachel delivered can have a lasting positive impact" commented Joanne McLeod, Norwich For Jobs Project Officer.

This talk ties into the work that US2U Consulting has been doing as part of the New Anglia Local Enterprise Partnership Youth Pledge Marque.

We look forward to continuing to support young people in the region in the future!

Excel with US2U IT Training

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Published: Tuesday, 15 July 2014 00:00

US2U Consulting is proud to launch its range of IT training services, designed to help organisations reach their technical potential, and has recruited Michael Holness, a Microsoft certified expert and consultant, to deliver the training.

The service will provide a range of courses covering Excel, Word and PowerPoint, and will be individually tailored to meet the needs and current capabilities of the trainees. Training will free up your workforce and improve the return on your investment in technology.

We can also create tools to clean up messy data, automate processes and slice information in real-time... at the click of a button.

To book your in-house tailored technical training programme, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

From Field to Fork

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Published: Monday, 14 July 2014 00:00

US2U Consulting has worked alongside Worldwide Fruit to produce a film documenting the growth and supply of avocados, one of the company's expanding product areas.

The film, titled From Field to Fork, was filmed at a number of locations from Malaga, Spain, to Marble Arch in London, and is being used to increase understanding of the process amongst staff at all stages of the supply chain.

Watch the edited highlights below.

To find out how we can help you with your product and team briefing films contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Driving International Success

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Published: Wednesday, 09 July 2014 00:00

As part of US2U Consulting's international development initiatives, Rachel Blackburn was pleased to support the University of East Anglia with their work with the Saudi Arabian Petroleum company Aramco. Rachel's brief was to work with over 50 talented individuals to develop team working and leadership behaviours.

Alex Cole, International Programmes manager for UEA said "The session was a great success, with participants commenting on the excellent delivery and the enhancement of their skills and knowledge in team working throughout the day, and we will be pleased to work together with US2U on similar projects."

Do MPs help to make a Positive Difference?

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Published: Friday, 06 June 2014 00:00

At the Norfolk Chamber of Commerce event involving all the Norfolk MPs back in February 2014, Rachel Blackburn, Director of US2U Consulting, raised the issue that it was taking over 3 months for a new taxi driver to get their licence from Norwich City Council, on behalf of her client ABC Taxis Ltd. As ABC Taxis planned to recruit 20 new drivers this year to meet customer demand, this clearly was a concern to them and also to the individuals concerned who are keen to start their new career.

Chloe Smith MP and Simon Wright MP agreed to help to solve the problem. Working with Rachel Blackburn who met with Norwich City Council to profile the process in more detail, it has been a team effort to resolve the issue. Norwich City Council have agreed that the process should take around 5 weeks and currently the experience when hiring the new drivers recently has been that it has been taking around 8 weeks - a significant difference.

US2U Consulting and ABC Taxis have also produced a film to make the recruitment and licencing process easier to understand from the new recruits point of view. This can be seen on the ABC Taxis website at http://www.abctaxisnorwich.co.uk/Recruitment.aspx. Chloe Smith also visited the ABC Taxis team as part of the process.

Being Better at Managing People with Norfolk Chamber of Commerce

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Published: Thursday, 05 June 2014 00:00

‘Very motivated ‘can-do’ presentation’

‘Energy, content and pitch were really engaging and informative’

‘Positive tips for difficult conversations’

‘Fun and full of energy – made quite a serious subject engaging and interesting’

‘Very practical advice, lots I will be trying to bear in mind in my work’

Vacancy - Norfolk-based Production Manager

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Published: Thursday, 05 June 2014 00:00

Driving Quality, Performance and Team Success

Package: c£35k Location: Norfolk

With a strong reputation for delivering high levels of customer service and strong values, our client is looking for a Production Manager to ensure that 100% of jobs are manufactured in line with customer requirements, on time and in full.

You must be able to clearly demonstrate your ability to work with colleagues to:

• Lead, manage and motivate the team to ensure they stay on task
• Produce daily tasks lists from the CRM delivery schedule
• Implement and maintain a quality system to drive performance standards
• Manufacture the bespoke products, taking a hands on approach
• Deliver a continuous improvement strategy for the facility

This role requires a track record of manufacturing bespoke products to customer requirements, production management, job scheduling and leading and managing a high performing team. Experience of machine maintenance, laminate fabrication, working with HOMAG machines and/or CNC manufacturing are desirable.

A forklift truck licence, a health & safety qualification and/or certificate in management would also be helpful.

If you have good interpersonal skills, high levels of attention to detail, excellent personal

and team organisation skills with a flexible, positive can-do approach then please send your CV to:

This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 01603 716852

Green Cab Company ABC Taxis embarks on Rapid Expansion Drive

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Published: Thursday, 05 June 2014 00:00

Most of the US2U Consulting team have worked with ABC Taxis during the last 5 years to support them with their business growth plans. We are pleased to have supported them with their latest PR campaign to celebrate some of their achievements including liaising with the media and doing the photography. See the full article here.