"Thank you to US2U Consulting for supporting our continuous improvement strategy within the Student Support Services at the University of East Anglia. I, with my team, have been working hard to achieve excellent service standards to provide counselling and other services for our students. US2U Consulting has helped and continue to help us with this journey. They always take a flexible approach and have a good grasp of our needs, priorities and culture."

"It has been very helpful for our business to use the recruitment services of US2U Consulting for our three recent campaigns. This has included working with us to scope and advertise the various positions available, managing the interview process working in partnership with us and using their psychometric assessment services to make sure that we have achieved a good fit with our company priorities and values. We plan to use their recruitment services again in the future and would recommend these to other companies looking for this type of business support."

"Thank you for delivering the motivational speech at our recent conference - it was a perfect fit!"

"I would also like to take this opportunity to thank you for your work with centre staff as we received very positive feedback."

"The Excel Introductory Level training has gone extremely well. The feedback from the sessions has been great. We are planning for US2U Consulting to deliver the Intermediate Level sessions next as our people develop their skills and as a company we develop our efficiencies and our service to our customers."

"I recommend US2U Consulting's services for their expertise and understanding of complex HR problems. When asked at short notice for assistance they were responsive, professional and helpful in supporting PCME. US2U Consulting's services have helped guide the Senior Leadership Team with the latest phase of our company's strategic HR development. In particular it has been positive to review our HR policies and procedures to enable a consistent understanding across our business as we continue to innovate and deliver our award-winning particulate and compliance emission monitoring systems for our customers around the world."

"As a social enterprise supporting young people in transition to independent living, Your Own Place CIC has enjoyed and benefitted greatly from gaining advice and support from US2U Consulting over the last couple of years. Whilst having a base in Norfolk and covering all of the county, we are also reaching into Suffolk and the promotional video the US2U team sponsored and produced for us earlier in 2017, along with the photography services they have also provided, has been a great help in showcasing what Your Own Place is all about in this digital age!"

"My Management Team and I found it really productive to work with US2U Consulting to design and implement a number of leadership initiatives to drive continuous improvement across our business and maintain and develop the great service we give to our students. We worked together to create a tailored staff survey which has enabled us to progress priority areas and raise standards. It has also been useful to continue our leadership development journey by exploring processes and behaviours which mark us as a world class organisation. Thank you Rachel and US2U Consulting!"

"Working with US2U Consulting is helping my business improve professionalism, efficiencies and develop the customer experience. This is having a positive impact on the bottom line."

"It has been easy working with US2U Consulting as we develop our business planning, marketing strategy and HR strategy. We look forward to our ongoing relationship as we continue to raise our profile and achieve our ambitious business goals."

"Once again thank you very much for providing such excellent Excel training for our Introductory, Intermediate and Advanced level people - I have had such good feedback and quite a few requests for more in the future."

"Having worked on strategic, tactical and operational projects with US2U Consulting over 6 years, we find that our business is booming. It has been helpful being able to use US2U Consulting services for business planning, marketing support, corporate films, recruitment and HR policies and processes. We find Rachel and her team deliver consistently good service and have helped us make sustainable positive differences in our company."

"We have been working with US2U Consulting to deliver some Executive Coaching for key people in our business as part of our leadership development strategy. We have found the coaching to be an effective way of engaging with our people and enabling them to develop leadership behaviours which have enhanced performance of individuals and teams."

"I initially came across Rachel and US2U Consulting with my previous employer, Harrod UK Ltd; who have had tremendous success in implementing coaching across the company. The quality of information and wealth of experience in the area of coaching was second to none, and I very quickly incorporated the concept into daily meetings and staff appraisals. I even found that I could approach directors with confidence to coach them too! I have since changed jobs (not as a result of the upwards coaching!) and mentioned US2U Consulting to the directors and we are now looking to see how US2U Consulting can work for us, not just for coaching but for sales training too. As a result of the first class training, I approach everything with a coaching attitude. "How have we done? What can we do better? And what can we do, collectively, to get there?"

"I and my colleagues have found it to be very helpful to work with US2U Consulting on our Leadership Development Programme. The agenda was tailored in line with our priorities and we can see a positive impact on individuals, teams and our organisation."

"As a result of our coaching programme I have seen people grow and develop their skills and their teams. They have developed their confidence to get long lasting results. This is helping our drive for continuous improvement and we have really seen a positive difference. Two people have earned promotions so far. I have kicked myself that we didn't do this 10 years ago!" 

"As a result of our coaching programme I have seen people grow and develop their skills and their teams. They have developed their confidence to get long lasting results. This is helping our drive for continuous improvement and we have really seen a positive difference. Two people have earned promotions so far. I have kicked myself that we didn't do this 10 years ago!" 

"We worked with US2U Consulting to address a number of staff development needs arising from a restructure. In consultation, Rachel designed a bespoke plan and delivered a first class programme of workshops over a nine month period, which colleagues found both stimulating and challenging. Their services are highly recommended!"

"We have been delighted with the way that US2U Consulting has worked with our Senior Management Team to enable us to develop the sales team in our business. We can see a positive significant difference in our people and this is helping us to achieve our ambitious growth plans and deliver great service for our customers. We look forward to working with Rachel & her team on further projects."

"We are continuing to develop our managerial associates in partnership with US2U Consulting. The professional, enthusiastic and engaging delivery of modules has ensured that course attendees actively practice their newly acquired skills within their teams and across the business. 'Pebbles and Sand' and '4 Step process' are just two of the frequently heard phrases being used and applied. We would certainly recommend their services to other businesses."

"We have used US2U Consulting for Leadership Development so that we can continue to raise our standards for our customers. We have always found their service to be friendly, engaging and professional."

"Our consultant delivered two sessions on the topic of Microsoft Word. He brought along individual laptops for our staff to use on the day. This meant everything was done for us with no hassle or fuss, making it a simple and efficient process for our people. Those who attended the sessions found our consultant to be an attentive and patient instructor who explained things clearly and answered questions in a helpful manner. They found the sessions very useful and said that what they had learnt would speed up their day-to-day processes. I would highly recommend US2U Consulting for IT training."

"I believe our Team Resilience day was a success and we got more from the activities than I had hoped for. The day had a lot of energy and whilst on the surface it may have looked like we spent the day with Play-Doh and marbles, some serious issues were tabled and worked on as a team with each of the team making a personal commitment to put in place a personal action plan to work on certain topics."

"Working with US2U Consulting to produce our international corporate film has been a positive experience. I was impressed with their creativity and ability to overcome any challenges that we encountered. We have been very pleased with the film and have had good feedback from various diverse stakeholders."

“The session was a great success, with participants commenting on the excellent delivery and the enhancement of their skills and knowledge in team working throughout the day, and we will be pleased to work together with US2U Consulting on similar projects."

“The session was a great success, with participants commenting on the excellent delivery and the enhancement of their skills and knowledge in team working throughout the day, and we will be pleased to work together with US2U Consulting on similar projects."

"Our recruitment campaign has exceeded our expectations. We have found some excellent candidates and plan to re-run the campaign later in the year when we need to recruit more people."

"We have spent a lot of time developing our managers with 360 feedback and career coaching. We often look back and can't believe how different it feels here now. People are treated like adults, and when a problem occurs, more often than not, staff will get together to discuss what's going on and how they can solve it, rather than running to their manager for help. This means that it is a good place to work and that has given us commercial advantage with our customers as we demonstrate passion for our job roles, products and customers. US2U Consulting have played an active role in supporting these initiatives and the culture change."

"US2U Consulting have supported us with the development of our long term business strategy. Their psychometric assessment services and on-going management consultancy have assisted us with making clear, objective decisions as we take our business into its 50th year of providing high quality, environmentally-friendly leisure services for our customers."

“US2U Consulting have done a great job in delivering an integrated Management Development Programme for our business. This has enabled us to develop the approach of various functions and people across the company. In particular we have focussed on improving our Product Development Processes to ensure that we continue to provide highly competitive world class products and services to our customers around the globe.”

“Many thanks for your help and support throughout the process of recruiting the Buildings Manager.  The College community is delighted with the result and consider that we have broken new ground in the way that we recruit key members of staff. I know that other Cambridge bursars are keen to see how the whole process went, including the psychometric assessment, and I will debrief them in due course.”

“I was very grateful for your enthusiasm, insight and professionalism in the organisation of this programme for my team. I know my team found the programme stimulating, enjoyable and energising. The programme has helped us to position ourselves in a good place in readiness for the future.”

"You have delivered perfectly in line with my brief. I wanted my teams to have a practical set of management tools to equip them in new roles following a major re-organisation. The training events were delightful, being both dynamic and educational, and have successfully inspired and empowered staff to be confident team leaders and managers.”

"Further developing our management talent is absolutely critical to our company's future success. And after an extensive review of potential partners we selected the strongly referenced Rachel Blackburn of US2U Consulting. We look forward to creating an even more dynamic, fast moving and high performing team to take on our competitors.”

"Working with US2U Consulting has been really positive for my team. We have been able to raise our standards further and we are getting excellent feedback, for example, 'the gardens are the best they have been in 50 years."

"Working with US2U Consulting has challenged us to look at the way we operate and has encouraged us to work more effectively together. This has resulted in some positive business results despite some tough market conditions. We have always found dealings to be professional."

"Thanks so much for your help. You have helped make a challenging job manageable."

"US2U Consulting has supported us with key elements of our HR and Sales and Marketing strategies during the last couple of years. They listen to our needs and take a flexible approach."

"We have worked with US2U Consulting for a number of years and they have supported us through business transformation. We have used a variety of their services and always find them engaging and professional."

"We were impressed with the speed in which US2U responded to our request. The quality of the assessment and feedback given, together with the price, were excellent. We will not hesitate in using them again in the future."

"Working with US2U Consulting has enabled us to make significant positive differences to our business. These have resulted in improving our customer experience and our overall business results. We have always found the US2U Consulting team to be professional, responsive and flexible."

"We launched an Employee Satisfaction Survey with the aim of assessing our ongoing commitment and goal to provide a pleasant working environment, where all personnel are clear in their responsibilities and have the necessary training and equipment to work in a productive and efficient manner. US2U Consulting analysed our data and provided us with a comprehensive and well structured report including meaningful graphics, which clearly highlighted our areas of success and possible action points to consider"

"This support and guidance has been of enormous benefit in unblocking resistance to change and in beginning to shift the culture we had to the one we need today of a positive, can-do attitude! It has played a significant part in helping me get through some of the barriers to progress, particularly in terms of sequencing events and has enabled the change programme to really move forward"

"Thank you for a good series of workshops. We have really noticed a positive attitude from the managers. I think it has been good for them to succeed in their projects and to feel the buzz of some new challenges. I do hope we continue to work with you. Thank you again - it is always a pleasure to work with you"

"Thank you very much for delivering an excellent training programme. I believe that this has opened their eyes..."

"Working with US2U Consulting on our Staff Opinion Survey has been fantastic. The survey questions were specific to Adnams and the results have given us a great insight into our culture. We can now see what the priority needs of our staff and business are. Our staff were keen to give their feedback and found the process motivating"

"We work with US2U Consulting on a regular basis and are always impressed with the level of professionalism and knowledge that the consultants have. Our company has increased its efficiency and effectiveness due to the input of US2U Consulting. Thank you so much for all that you do"

"US2U worked with Bespak to design and deliver a Team Coach Development programme - a bespoke course designed to enhance the skills of a group of first stage line managers. The delegates benefited from a good balance of both theoretical and practical management techniques and had an excellent opportunity to mix with a wide range of colleagues to share their experience and gain input from both Rachel and senior managers within the business who became involved with the sessions. I was pleased to see that the topics covered were tailored to our business which ensured the content was both relevant and valuable for the delegates. The feedback from both managers and delegates has been excellent and I would certainly look to work with US2U to run a similar course in the future"

"US2U Consulting has been involved with ip.access for several years and has engaged with our business during a period of transition and growth. They have supported us as we have faced the challenges of developing and embedding our culture and values. We continue to develop our relationship with US2U Consulting as we implement a management development initiative for our leaders of the future."

"US2U Consulting have been really helpful in working with me to fill some difficult recruitment assignments. In particular, their follow up has been thorough and prompt and has helped me to get these people on board as quickly as possible.”

"I have used some of the skills discussed and feel that I am now a better, more productive, person, I am building on my own confidence. Because I am not spending so much time making everything perfect, I am no longer wearing blinkers. There is a lot going on around that I have not had time to notice before. The programme has boosted me in so many ways I now think about things differently.”

"Without exception those involved in the programme can see an improvement in the confidence of delegates. Another big win is the fact that this programme has facilitated in breaking down some of the barriers we have across departments, as delegates met colleagues they would not normally work with and have now built up a rapport they would not have had.”

"Thanks for a great day! I have had good feed-back from the team. I am sure it will make a difference!”

"US2U Consulting's mixture of strategic thinking coupled with their ability to understand our sector has proved invaluable at the University of East Anglia. We look forward to continuing the relationship we have built with them.”

"Thank you for the excellent Programme last week, it was very well received here and I had extremely positive feedback from all participants."

"I have enjoyed sharing my interest with US2U Consulting and I wish you every success in all your ventures. You have made a very positive contribution to TTP for which I am very grateful, and it has been fun too. I'm sure with your style and enthusiasm you will go from strength to strength."

“From the first meeting we had with US2U, we have been impressed with their ability to quickly understand our business, the abilities of our staff, the training requirements we need and to deliver a programme of improvements for us to implement.”

"Many thanks for such a successful Programme and setting this up so efficiently for us. The feedback from all participants was excellent."

“We are confident in recommending US2U due to their significant efforts in listening to what we as a client want and adding value to our ideas. Thank you US2U for your consistent professionalism - it is really refreshing and appreciated.”

“My sincere congratulations for the organisation of the Getting FIT For Europe seminar. The participants I spoke to were elated with the event that US2U organised. Please convey my kindest regards to your professional US2U team. It was a pleasure to make acquaintance with all of them. ”