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tailor-made solutions...inspirational...integrity...responsive customer service...strong relationships...encouraging diversity...understanding client needs

Proud to be an Export Champion

East of England Export Champion 2020 4Col thumbnail2US2U Consulting have been awarded the prestigious title of 2020 Export Champion by the UK Department for International Trade.

This is in recognition of the international work we have done over the last few years, with international projects and trade visits to the likes of Belgium, Ireland, Canada, USA and across the Middle East - along with the insights our teams can share with other businesses looking to export their goods and services. Read more >>>

Meet the Team

In addition to our core team of Consultants, we also use a network of fully qualified associates. Each has been carefully selected for their relevant expertise and experience to ensure that our clients' requirements can be fully met.

Rachel Blackburn MBA
Rachel Blackburn MBADirector

Rachel started her career in the Financial Services industry. Having found out she had a flair for coaching and that there was life after pensions she moved into Management Consultancy.

After achieving significant success at a leading consulting and recruitment firm, she decided to set up her own business and US2U Consulting was born!

Rachel is extremely focussed, self motivated and enthusiastic. She has achieved considerable success both in terms of her own personal learning and developing profitable business - both her own and the companies that she works with.

In June 2016 Rachel received a highly commended alumni achievement award from the Open University Business School in recognition of her success since achieving her MBA in 2004.

Since 1 January 2021 she has also been an elected member of the East of England CBI (Confederation of British Industry) Council.

Robert Craven MBA
Robert Craven MBAAssociate Consultant

Since running his first business at the age of 21, Robert Craven has embarked on a successful career as a business speaker, combining academic and business credentials with great communication skills to become rated as one of the most influential people in the UK.

Holding a role as Programme Director at Cranfield School of Management and having written six books, Robert helps organisations get more customers and more sales into their business.

Alongside his extensive academic background he provides practical solutions and tangible business results, being dubbed "the entrepreneurship guru" by the Financial Times. His work on customers has also been widely published acted on by thousands of businesses.

"Robert Craven says that 'your whole business hinges on what your customer gets from you'. I wholeheartedly agree." - Richard Branson

Andy Taylor
Andy TaylorAssociate Marketing Consultant

With over 25 years' experience in a career spanning a wide and diverse range of market sectors, Andy has gained an incisive understanding of branding and design.

Customers come from an array of sectors including leisure and travel, retail, business to business, engineering and scientific research, and from small start-up firms to major PLCs.

Clients that have benefitted from Andy's input include McDonald's, Parcelnet, Hermes UK, Schering Plough, Bachmann Group, Triad PLC, Logica PLC, Aviva PLC, John Innes Centre, Institute of Food Research, Honda UK, Norfolk Broads Direct and FPD Savills.

Andy specialises in enabling companies to visually reach out to their target audience and market.

With crafted, punchy designs based on a vivid understanding of a business, he provides innovative graphic solutions underpinned by a style and design philosophy which is based on simple, clean, uncluttered lines supported by striking imagery and thought-provoking headlines.

He is proactive, reactive, responsive and creative in delivering high-quality visual solutions within a client's specified brief and timeframe.

In short, Andy knows what looks great, what has impact... and most importantly, knows what will work for your business.

Jess Connolly
Jess ConnollyMarketing and Client Services Coordinator Intern

Jess is currently in her final year at the University of East Anglia studying Business Management, hoping to pursue a career in Management Consulting once she has graduated.

With her business degree, she has gained a thorough understanding of all aspects of business. In order to utilize her knowledge, she wants to apply it in the real world. She views US2U as an ideal platform for pursuing this goal.

She is currently the Academic Representative for her university course which has provided her with knowledge and skills that can be beneficial to the US2U team.

Since Jess has had part-time jobs in hospitality for many years, she has developed the qualities of being a team-player, motivated, and organised individual, eager to learn and develop her current skills from US2U Consulting.

Kerry Flower MCIPD
Kerry Flower MCIPDAssociate HR Consultant

Kerry is a Chartered MCIPD HR Consultant with over 25 years' experience working at senior level. She has worked with a number of clients from different sectors providing advice and support in all aspects of the employee life cycle; recruitment, policies & procedures, contracts of employment, staff handbook, conflict management, job evaluation, redundancies, TUPE transfers and more.

Kerry understands the challenge that businesses face maintaining HR compliance and providing support and direction to a multi-skilled workforce. She comes highly recommended by a number of clients for her knowledge, professionalism and friendly approach.

Dr Nick Johnson MA, PhD
Dr Nick Johnson MA, PhDAssociate Consultant

Nick founded ip.access in 1999. He established ip.access in GSM, then took their technology into partnership with Cisco and the world's largest W-CDMA residential small cell deployment with AT&T.

As CTO, Nick led the creation of ip.access' small cells. He was also founding chair of the Radio and Physical Layer working group of the Small Cell and responsible for the introduction of the industry standard FAPI Interface. He represented ip.access technically in its CBRS Alliance activities.

Nick has a PhD in Microwave Scanned Imaging Techniques from University College, London and an MA in Physics from the University of Cambridge.

Nick has been working with our clients to share his business story and experiences so that other leaders can learn from these.

Steve Thurlow
Steve ThurlowAssociate Sales Performance Consultant

Providing business advisory, coaching and strategic support to enable companies, organisations and individuals to unlock their business development potential, Steve works with his clients to develop the strategies and tactics to improve and enhance their sales and negotiation skills.

Steve is particularly interested in working with companies with strong technical leadership who have historically relied on product/service innovation and excellence for their success but who are finding the new, more commercially focused landscape a challenge. Utilising his talent and experience of technical and industrial markets, he can add the commercial dimension that many such companies find hard to achieve.

Steve has been a member of the Institute of Directors and a Fellow of the Institute of Sales & Marketing Management. He has also acted as a category judge and presenter at the National Sales Awards.

Mark Fuller MA, FCIPD
Mark Fuller MA, FCIPDAssociate Career Coaching Consultant

Mark is a resourceful and vastly experienced HR professional who has worked in both the public and private sectors for over 40 years.

Involved in recruitment and selection throughout his career, Mark can offer a unique insight into all aspects of employers' practices - from reviewing initial applications through various styles of interview to conducting Assessment Centres.

Mark is a qualified coach and coaching supervisor with extensive experience of working with colleagues who are facing significant career change and whose aspirations may be limited by negative self-perception. He believes passionately in the unique potential of all individuals and is totally committed to supporting them in unlocking their full range of abilities.

Qualifications, memberships & accreditations: MA Human Resource Management, Fellow Chartered Institute of Personnel and Development, ILM Level 7 Certificate in Coaching Supervision, ILM Level 5 Coaching and Mentoring.

Michael Holness
Michael HolnessAssociate IT Consultant

Michael has focussed on helping businesses improve productivity for many years. He presented BBC Worldwide's global Office training films, has been a writer both for print and online, and is a data-programmer and analyst.

"Training is at the heart of most of my work because small changes by the people in an organisation can have a massive impact on an organisation's bottom-line."

Strong communication skills, patience and sound technical knowledge allow him to bridge the gap between technician and user, providing demonstrable results in a wide range of industries.

As a Microsoft certified expert and consultant, he can also look at information and provide simple, reusable and affordable software-tools for quickly accessing facts and figures. Freeing-up time, easing headaches, and unlocking the value of the numbers that organisations collect.

Michael loves being able to identify business problems, and create affordable solutions so effective, that they seem like magic.

Jan Baynham BSc
Jan Baynham BScAssociate Consultant

Jan has a degree in Occupational Psychology and her background includes working as a Senior Consultant in both Executive Selection and internal Training and Development within the consultancy division of Price Waterhouse before she moved to Norfolk.

Jan has extensive experience of psychometric assessment, including ability testing and occupational personality profiling and provides specialist support for our selection assignments.

Other key specialist areas include management development assessment, career development and personal development planning, career transition support and assessment centre design and delivery.

Chris Croft MA, MBA, C.Eng
Chris Croft MA, MBA, C.EngAssociate Consultant

Chris Croft has come from an Operations background, having started with an Engineering Degree from Cambridge, qualifying as a Chartered Engineer, and working as a senior manager in manufacturing for 10 years.

He gained an MBA and worked as a university lecturer for four years before becoming a freelance management trainer fifteen years ago, specialising in teaching subjects ranging from project management to outdoor team building and leadership programmes.

Chris has become a much sought-after national speaker due to his practical but humorous presentation style. His book called "Time Management" is available from Amazon and most book shops.

Richard Howes BA
Richard Howes BAAssociate Video Director & Editor

Richard has a background in broadcast video production with 16 years experience as a freelance cameraman and editor, working for the BBC, Channel 4 and Channel 5.

Richard has extensive experience working closely with clients to produce a variety of high quality video products on many commercial promotional projects.

He has produced high-end commercial videos for companies in the UK and abroad such as Aviva, Macmillan Cancer Support and the NHS.

Kerwin Blackburn BSc, MSc
Kerwin Blackburn BSc, MScConsultant and Designer

Kerwin has been involved in the growth and development of US2U Consulting since naming the company in 2005.

Having graduated from the University of Manchester with a 2:1 in BSc (Hons) International Business, Finance and Economics in July 2015, he brings knowledge and interest in a number of areas to the company. He also utilises his creative flair as US2U Consulting graphic designer, producing logos and branding materials for clients.

Kerwin also graduated in MSc Emerging Economies and Inclusive Development at King's College London with Distinction, before spending over a year in Singapore where he worked at an e-commerce startup.

He has also launched By Kerwin - his online art store selling prints of his hand-painted acrylic action paintings. View his range at