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tailor-made solutions...inspirational...integrity...responsive customer service...strong relationships...encouraging diversity...understanding client needs

Proud to be an Export Champion

East of England Export Champion 2020 4Col thumbnail2US2U Consulting have been awarded the prestigious title of 2020 Export Champion by the UK Department for International Trade.

This is in recognition of the international work we have done over the last few years, with international projects and trade visits to the likes of Belgium, Ireland, Canada, USA and across the Middle East - along with the insights our teams can share with other businesses looking to export their goods and services. Read more >>>

Business planning

Business planning

  • 10 Years of Achieving Best Customer Service

    It was back in 2009 that US2U Consulting began working with ABC Taxis in Norwich. In those days ABC Taxis had 60 cars and drivers and was looking to grow and develop the service it was delivering to Norwich and the surrounding areas.

    We started by working with the Directors to develop the company vision which is "To be the best, most professional taxi service in Norfolk, delivering an excellent customer service experience by attracting the best drivers and staff. This will make ABC Taxis the preferred choice for customers and third parties."

    Each year since then we have worked to support ABC Taxis by working on strategic, tactical and operational projects. These have included business planning, marketing support, corporate films, recruitment and HR policies and processes. "These days we have over 200 cars and drivers and offices with great staff in Norwich and Broadland. It has been tremendous to work with Rachel and her team to make a sustainable, positive difference to our company" said Simon Callender, Financial Director, ABC Taxis Ltd.

  • Producing a Robust Business Plan with Women In Norwich

    Seven months since Rachel Blackburn launched the Women In Norwich initiative to encourage more women to develop their business to address the gender imbalance, she delivered a two hour masterclass for the group, focusing on Producing a Robust Business Plan. The event was sponsored by No 8, Thorpe Road who kindly let the group use their excellent facilities to deliver the session. The reputation of the group has spread and one person travelled up from Chelmsford to participate.

    "It is great to see the group continuing to provide supportive monthly sessions for the community. And we have been able to continue with our vision of making the sessions free to attend to void that barrier to entry." said Rachel.

    Each person was encouraged to produce or update their own business plan and the feedback has been very positive:

    "Thank you so much for a fantastic evening! It was a real pleasure to listen to you - a fascinating insight into your busy world and great Master Class."

    "Thanks very much for yesterday evening, it was a really inspiring session and great to be part of the group for the evening too."

    "Thank you for the warm welcome last night and a fantastic, very informative and thought-provoking evening."

    To see the slides Rachel used for the event click here.

    If you would like to get further advice for developing your business please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

  • US2U Online Training Courses Now Available to Buy

    After 3 years of talking about it, we are pleased to have designed, scripted, filmed and launched our first two online training courses which are now available to buy on Udemy - the online learning platform.

    These can be used as:

     Stand-alone learning solutions

     To complement other training and accredited programmes

     A useful refresher for people who wish to continue their personal and professional development

    Our first two courses are based on topics which we often deliver via group workshops and 1:1 coaching:

    Producing a Robust Business Plan


    Influencing Skills to Achieve Your Goals


    Click the links above to watch the course previews and purchase the courses. We do hope you like them.

    Please let us know what you think and let us know what you think the topic for our next online course should be!