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tailor-made solutions...inspirational...integrity...responsive customer service...strong relationships...encouraging diversity...understanding client needs

Proud to be an Export Champion

East of England Export Champion 2020 4Col thumbnail2US2U Consulting have been awarded the prestigious title of 2020 Export Champion by the UK Department for International Trade.

This is in recognition of the international work we have done over the last few years, with international projects and trade visits to the likes of Belgium, Ireland, Canada, USA and across the Middle East - along with the insights our teams can share with other businesses looking to export their goods and services. Read more >>>

Diversity

Diversity

  • Diversity and Inclusion 2020

    Whilst we have worked with clients to develop their processes and behaviours for managing diversity for many years, we have now seen how the agenda has changed since the killing of George Floyd in the US in May 2020.

    Therefore we have researched and developed a new Diversity and Inclusion Framework which supports the latest language and principles of proactively addressing black lives inequality.

    This includes recognising what Diversity and Inclusion mean, understanding the latest terms and what is appropriate, exploring unconscious and conscious bias, reflecting on relevant black history, managing issues around recruiting, developing and promoting people and action planning to achieve positive change.

    Please get in touch to find out how we can help you manage this sensitive priority which has moral and commercial implications.

    (Pictured below is a painting by US2U Consulting team member Kerwin Blackburn - a Jackson Pollock inspired action painting of American civil rights activitist Martin Luther King, capturing the tone of the current discussion)

    Martin Luther King - Kerwin Blackburn Art

  • Driving Continuous Improvement and Excellent Customer Service

    It has been great to work with our client ABC Taxis in Norwich during the summer to produce three more films to support their passion for excellence in all that they do. Two of these may be of wider interest and can be seen by clicking the links below.

    Managing Equal Opportunities and Diversity - a subject which continues to get more complex and challenging.

    Managing Safeguarding and Child Protection - another subject which is so important to get right.

    You will note in each film we have worked with various people in the community to explore best practice and make the messages clear with practical examples. We research, script, shoot and edit the films, providing a 'one stop shop' to tailored film production that makes it easy and cost effective to digitally convey consistent, key messages to staff and customers.

    Please This email address is being protected from spambots. You need JavaScript enabled to view it. to find out how we can work with you to improve your organisation's communications and training.

  • Managing Equal Opportunities and Diversity

    In addition to managing personal and professional situations in relation to the current pandemic, most of us will have been concerned about recent events concerning racial prejudice. We understand that we strive for all-inclusive workplaces; however none of us can be complacent. We must continue to review what we are getting right and what we can do differently or better.

    We have many years of experience of helping Executive Teams, Leadership Teams and Team Members explore these sensitive subjects. It's always better to discuss best practice proactively than be forced to discuss it when someone has said or done something inappropriate.

    Please get in touch to find out how we can support your business with reviewing Equal Opportunities and Diversity as this is such an important part of complying with the law, creating high performance teams and giving great customer service!

  • Rachel Blackburn joins Norfolk Chamber panel to discuss Diversity & Inclusion

    US2U Consulting Director Rachel Blackburn was invited onto a Norfolk Chambers of Commerce virtual panel to discuss the topic of Diversity & Inclusion on Thursday 17 September.

    The four-person panel discussed the region's approach to this issue - offering practical takeaways that organisations can implement to ensure they and their staff are following best practice - and answering questions from the audience. The webinar was held in light of the death of George Floyd and the Black Lives Matter movement that began earlier in 2020.

    Feedback was very positive from attendees, who praised the 'enlightening' discussion. One audience member wrote "thank you all for your contributions and insights - really pleased I joined", while another wrote to Rachel, "thought you did a great job today - brilliantly articulated philosophical, procedural, practical and personal points, adding much needed insight and focus to the discussion. Thank you."

    To find out how US2U Consulting can help you become up to date with your Diversity and Inclusion practices, This email address is being protected from spambots. You need JavaScript enabled to view it..

    We'd also love to hear your thoughts on this topic.

    A recording of the discussion will be released by Norfolk Chamber in due course.

  • Workplace Mental Health

    TA101With 40% of sickness absence at work due to mental ill health, we are pleased to launch our Workplace Mental Health – Knowledge and Skills for Managers Programme. Delivered by Roddy Herbert, our specialist mental health consultant, it is well placed to help employers manage diversity and performance issues, taking a proactive approach to reducing the risk of legal action and promoting well being and the consequent positive impact on performance of the organisation.